We are a small team, so please allow for at least 48 hours for your order to be processed.
We currently only offer domestic shipping (US) and cannot ship to P.O. boxes at this time.
All unused full-priced merchandise can be returned for store credit or exchange within 14 days of delivery. Items must be returned to us in original condition in order to receive credit.
Refunds will be credited back to original form of payment.
Returns will be accepted only on unworn, undamaged, full-price items, within 14 days of purchase from JohannahMastersCollection.com
Shipping costs are nonrefundable.
Return shipping fees are buyers’ responsibility
Johannah Masters Collection is not responsible for items that are lost, stolen or damaged in transit.
Terms and Conditions
TERMS & CONDITIONS:
All contents contained on this web site (including graphics, logos, text, button icons, software and images) are the property of Johannah Masters Collection and is protected by United States and international copyright laws. You may electronically print and copy hard copy pages from this web site solely for personal, non-commercial purposes related to placing an order or shopping with JohannahMastersCollection.com. Any other use of this web site, including reproduction and Internet links, is strictly prohibited without our prior written permission.
The trademarks, logos, service marks and trade name of Johannah Masters Collection may not be used without our written permission.
DISCLAIMER OF LIABILITY
We make no representation or warranties, express or implied, with respect to this web site. Its content, and the information and services available on or through it, are provided “as is.” Except otherwise provided under applicable law.
Payments will be debited and cleared from your account upon completion of the purchase of your order by Johannah Masters Collection. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. All card/debit cardholders are subject to validation checks and authorization by the cardholder.
We do not accept personal checks, money orders, or direct bank transfers.
If the issue of your payment card refuses to authorize payment to Johannah Masters Collection, we will not be liable for any delay or non-delivery.
USE and DISCLOSURE of INFORMATION
We may use the information we collect to process your purchase transactions, to send you marketing and promotional materials by mail or e-mail, and to help us improve our product assortments and services for you.
We do not provide information we collect to third parties.
We have made every effort to display as accurate as possible the colors of our product that appears on the site. We cannot guarantee that your computer monitor’s display of any color will be accurate.
The Children’s Online Privacy Act took effect on April 21, 2000. It imposes certain requirements on Web sites directed at children under 13 that collect information on those children, and a Web sites that knowingly collect information on children under 13.
We do not knowingly collect any personal information from children under the age of 13 on our web site.
No one under the age of 15 should submit any personal information to this or any Web sit without the consent of a parent or guardian.